Rm1asia takes the protection of player personal data very seriously. This document clearly and transparently explains how we collect, use, store, and safeguard your information in accordance with applicable data protection laws.
256-bit SSL encryption protects every piece of information you send to rm1asia.
Rm1asia does not sell or share your personal data with advertisers.
You have the right to access, correct, or request deletion of your data at any time.
Rm1asia operates in compliance with Malaysia's Personal Data Protection Act (PDPA).
This Privacy Policy is published by rm1asia, a Sports Betting and online casino platform operating under a valid licence. rm1asia is fully committed to protecting the privacy of every player who registers and uses our services.
This document clearly and transparently outlines the types of personal information we collect from you as an rm1asia player, how it is used, who it may be shared with, and what rights you have regarding that personal data.
By registering for or using the rm1asia platform — whether via our website or mobile app — you agree to the processing of your personal data in accordance with this Privacy Policy. If you do not agree, we advise you not to use rm1asia's services.
Important Note: This rm1asia Privacy Policy applies to all aspects of our platform, including Sports Betting (Malaysia Super League, EPL, badminton, cricket), Live Casino, slots, and all related support services.
Rm1asia collects several categories of information from our users. This collection occurs either directly (information you provide to us) or automatically (via platform technology).
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | KYC account verification & legal compliance |
| Contact Information | Malaysian phone number, email address | Account communications, 2FA verification, notifications |
| Financial Information | E-wallet details (TNG, GrabPay, DuitNow), FPX information | Processing MYR deposits & withdrawals |
| Verification Documents | MyKad copy, bank statement | KYC compliance & fraud prevention |
| Account Information | Username, password (encrypted), personal preferences | Rm1asia account management |
Rm1asia uses your personal data only for legitimate and necessary purposes. We do not process your data beyond what is required for the stated purposes. The primary purposes are as follows:
With your consent, rm1asia may send you notifications about relevant promotions, bonuses, and special offers. You can withdraw this consent at any time through your account settings or by contacting our team.
rm1asia's commitment: We will never use your data for purposes unrelated to rm1asia's services or sell it to third parties for their own marketing purposes.
Rm1asia does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary for platform operations:
| Third Parties | Purpose of Sharing | Protection |
|---|---|---|
| Payment Processors TNG, GrabPay, DuitNow, FPX |
Processing MYR deposits & withdrawals | Only data required for the transaction |
| Technology Providers Hosting, security, analytics |
Technical operations of the rm1asia platform | Strict data processing agreements |
| Regulatory Body Licensing authorities |
Regulatory compliance & audit | Only when required by law |
| Enforcement Agencies PDRM, SPRM where required |
Financial crime investigations | Only upon a valid court order |
All of rm1asia's third-party partners are bound by strict confidentiality and data protection agreements. They are only permitted to process your data for the specific purposes outlined and may not use it for any other purpose.
Rm1asia continuously invests in security infrastructure to ensure your data is protected to the highest standard. The following are the key security measures we have in place:
While rm1asia takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. You are also responsible for keeping your password strong and not sharing it with anyone.
Rm1asia does not retain your personal data for longer than is necessary for the purpose it was collected, or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout active account period + 7 years | Financial regulatory compliance |
| Financial Transaction Records | 7 years from the transaction date | Audit & tax requirements |
| KYC Documents | 5 years after account closure | Anti-money laundering obligations |
| Support Communication Logs | 3 years from the date of interaction | Dispute resolution |
| Cookie & Analytics Data | Up to 24 months | Platform improvement analytics |
| Closed / Inactive Account | 2 years after account closure | Business & legal requirements |
Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As an rm1asia player, you have the following rights regarding your personal data. rm1asia is committed to respecting and facilitating the exercise of these rights:
How to Exercise Your Rights: To submit any personal data request, please email the rm1asia privacy team at support@rm1asia.bet with the subject line "Personal Data Request". We will respond within 5 business days.
Cookies are small text files stored on your device when you visit the rm1asia platform. They help us deliver a better, more personalised experience to every player.
| Cookie Categories | Purpose | Duration |
|---|---|---|
| Essential Cookies | Session login, account security, core platform functions | Session / up to 1 year |
| Functional Cookies | Saving language preferences, display settings, and favourite betting markets | Up to 12 months |
| Analytical Cookies | Understanding usage patterns, popular pages, and rm1asia platform performance | Up to 24 months |
You can manage and delete cookies through your browser settings. However, please note that disabling essential cookies may affect how the rm1asia platform functions, including your ability to log in and place bets. Analytics cookies can be turned off without impacting core platform functionality.
Important: rm1asia services are exclusively for individuals aged 18 and above. rm1asia does not knowingly collect any personal data from individuals under the age of 18.
Should we discover that we have collected data from an individual under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered an rm1asia account are urged to contact us immediately at support@rm1asia.bet.
The rm1asia platform may contain links to third-party websites or services in certain contexts. This rm1asia Privacy Policy applies solely to the rm1asia platform and does not cover the privacy practices of any third-party sites.
Rm1asia is not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of each site you visit independently.
Rm1asia reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. We are committed to notifying you of any material changes.
Continued use of the rm1asia platform following the announcement of any changes will be considered acceptance of the updated policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
Current Version: This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions. Prior versions may be requested via our support email.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by rm1asia, please reach out to us through the following channels:
Rm1asia is committed to responding to all privacy-related enquiries within 5 working days. Access or data deletion requests may take up to 30 days to be fully processed, depending on the complexity of the request.
Now that you know how rm1asia protects your data, create a free account today and enjoy a safe, transparent, and exciting Sports Betting & Live Casino experience.